Clearing your browser's cache can resolve unexpected issues like designs not loading properly, features not working correctly, or outdated content appearing on the screen. Your browser stores copies of websites to load them faster, but sometimes these stored files become outdated and cause problems.

Think of it like refreshing your browser's memory - clearing the cache forces it to download fresh, current versions of SimplyScapes.

Google Chrome

1. Click the three dots in the top right corner
2. Select Settings
3. Click Privacy and security (left sidebar)
4. Click Delete browsing data
5. Select a time range (choose "All time" for a complete clear)
6. Check "Cached images and files"
7. Click Clear data
8. Refresh SimplyScapes

Alternatively, you can delete your data for just SimplyScapes using Chrome's Development Tools.  See video below.

Safari (Mac)

1. Click Safari in the menu bar
2. Select Settings (or Preferences)
3. Click the Advanced tab
4. Check "Show Develop menu in menu bar"
5. Close Settings
6. Click Develop in the menu bar
7. Select Empty Caches
8. Refresh SimplyScapes

Microsoft Edge

1. Click the three dots in the top right corner
2. Select Settings
3. Click Privacy, search, and services (left sidebar)
4. Click Choose what to clear (under "Clear browsing data")
5. Select a time range (choose "All time" for a complete clear)
6. Check "Cached images and files"
7. Click Clear now
8. Refresh SimplyScapes

Firefox

1. Click the three lines in the top right corner
2. Select Settings
3. Click Privacy & Security (left sidebar)
4. Scroll to Cookies and Site Data
5. Click Clear Data
6. Check "Cached Web Content"
7. Click Clear
8. Refresh SimplyScapes

Still having issues? Contact support using the Help widget  or visit our contact page.