How do I change my email address?

Modified on Wed, 22 Oct at 8:55 PM

Note: The ability to change your email address is not currently available, but we're planning to add this feature in a future update.


Current workaround:

If you need to use a different email address, you'll need to create a new SimplyScapes account with your preferred email. Unfortunately, designs and workspace data cannot be transferred between accounts at this time.


Important notes:

  • You'll need to manually recreate any designs from your old account
  • Export your designs as PDFs before creating the new account if you want to keep records
  • Your subscription (if applicable) is tied to your original email address


Need help? If changing your email is urgent (due to losing access to your old email, security concerns, etc.), please contact our support team and we may be able to assist you directly.

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