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Job statuses

Track where a landscape project stands, mark work won or lost, and record why deals don't go ahead so you can see patterns over time.

Coming soon

Jobs is rolling out gradually and isn't switched on for every account yet. It's enabled workspace by workspace during the rollout, so you may not see Jobs in your left navigation — that's expected, and nothing is wrong with your workspace.

Want early access, or have thoughts on what you read here? Get in touch. We're actively looking for feedback from landscape pros while we build this, and it genuinely shapes what ships.

A job's status says where it stands. Statuses do two things at once: they track progress, and they record the outcome of the work you bid for.

The stages

Statuses are grouped into six kinds:

KindWhat it means
LeadAn opportunity you haven't won yet
WonThe client said yes
ActiveWork is underway
CompleteThe work is finished
LostThe client went elsewhere, or didn't proceed
CancelledCalled off — by either side

Your workspace comes with a sensible set of statuses already in place, and an admin can rename them to match how your business actually talks. The six kinds underneath stay the same, which is what keeps reporting consistent even when the words differ.

Changing a status

Click the status on the job and choose a new one.

Marking a job won or lost

Won and lost are the two that matter most, so they're deliberately easy to reach rather than buried among everything else.

When you mark a job lost, you'll be asked why. That's the one extra step, and it's the one that pays off: those reasons feed the Why we lose report, so after a few months you can see whether you're losing on price, on timing, or to a specific competitor.

Reopening a job

Clients change their minds. If a lost job comes back, move it to an active status and it picks up where it left off — the photos, designs, and history are all still there.

Tips

  • Be honest with loss reasons. A report built on "other" tells you nothing
  • Cancelled and lost aren't the same thing. Lost means you didn't win it; cancelled means it was called off after